LifelineUSA's order processing center is based in Madison, WI.
Shipping quotes are generated automatically by the Lifeline website in the checkout process.
Please allow 1-4 days for your order to process and ship from LifelineUSA. Please allow 3-5 business days for your order to arrive. (9 business days total).
Orders over $500 may require an additional 2 days to process. (11 business days total).
To designate customer managed shipping options, designate "customer pickup"; and then contact Lifeline by phone to coordinate your pickup.
ALL orders requesting P.O. Box delivery must be called in at (800) 553-6633
Next Day Shipping = All orders placed after 8:00am central time will be processed and shipped the following Business Day.
We are closed for business on weekends and all major holidays, which do not count as shipping days. For example: Overnight packages shipped on Friday will arrive Monday.
FREE SHIPPING Promotion is valid for all orders over US$50 before taxes, excluding kettlebell, Monkey Tree, expedited, Hawaii, Alaska or international orders.
International:
All pricing on the Lifeline web site is on an EX-Works basis (INCOTERMS EXW) Madison , Wisconsin USA; meaning that all freight, taxes, import duty, forwarding and import documentation costs from our warehouse door are the responsibility of the international purchaser.
International customers are responsible for paying any customs, duties, and/or taxes before our carrier of choice will deliver your package(s). If you choose not to pay the duties and taxes, the package(s) will be returned to LifelineUSA, and you will be responsible for both the shipping cost to you and the return shipping cost back to LifelineUSA.
Customer Pickup:
Customer pickup orders that are not picked up within 10 business days of order placement will be returned to inventory.
A 25% of order value FEE will be charged for canceled customer pickup orders or orders not picked up within 10 business days.
Customer pickup from Lifeline's corporate distribution center at 404 Holtzman Rd, Madison, WI 53713
Backorders:
Backordered product is for purchase, and will be shipped to you once it arrives and is back in inventory.
Credit card charges will be authorized at the time of purchase but will NOT be assessed until the product is shipped.
Backordered products will be identified on that products page.
